Webinar
Navigating ICU Challenges and Building Resilient Virtual Care Strategies
Thursday, October 2, 2025 | 12:00 PM – 1:00 PM CDT
Thursday, October 2, 2025 | 12:00 PM – 1:00 PM CDT
Intensive Care Units (ICUs) are the backbone of acute care in hospitals, yet they face mounting pressures from staffing shortages and burnout to increased patient acuity and resource constraints. In this webinar, the team at Intercept Telehealth will explore the evolving landscape of ICU care for both healthcare leaders and clinical teams. Participants will gain a deeper understanding of the systemic and operational challenges impacting ICU performance and explore innovative, practical strategies to drive resilience, improve patient outcomes and support frontline staff.
Whether you’re an ICU nurse, administrator, physician, or healthcare decision-maker, this session will provide critical insights and tools to help your team thrive in high-stakes, high-stress environments.
Learning Objectives:
By attending this webinar, participants will be able to:
1. Identify the key operational and clinical challenges currently facing ICUs, including workforce shortages, patient flow issues, and rising care complexity.
2. Analyze the impact of burnout on ICU staff and explore strategies for supporting team wellbeing and retention.
3. Explore models of care and staffing innovations, including virtual ICU support and multidisciplinary team approaches.
4. Examine data-driven tools and technology solutions that enhance clinical decision-making, resource allocation, and patient safety in the ICU.
5. Review best practices of successful virtual ICU transformation efforts and extract best practices applicable to diverse hospital settings.
About the Speaker
Diego C. Reino, MD, founder and Chief Executive Officer of Intercept Telehealth, is a board-certified transplant surgeon specializing in liver and kidney surgeries. He has trained and practiced at some of the nation’s most prominent hospitals specializing in transplants, including UCLA, the Cleveland Clinic (where he was a leading transplant surgeon), and Rutgers University. Through this work, Dr. Reino saw the opportunity of tele-ICU medicine to expand critical care in underserved communities, which became the impetus for him to found Intercept Telehealth. He received his BA in biology from Drew University and his MD from Rutgers University.