Intercept Telehealth Introduces Virtual Nursing to Aid Care Teams

Nurse-on-Computer-with-Doctor-and-Patient-in-Background

The latest solution from the leading ICU telehealth company will help healthcare organizations improve throughput, reduce burnout and ultimately improve patient outcomes.

Weston, FL — April 17, 2025 — Intercept Telehealth, the state-of-the-art 24/7 virtual critical care solution, has announced the introduction of a new offering: virtual nursing.

The introduction of virtual nursing to the Intercept platform is meant to ensure all patients get the care and attention they need, no matter the staffing or capacity challenges a healthcare facility may be facing. Virtual nursing provides crucial vitals monitoring and other services around the clock, and patients who need assistance can be immediately flagged by the remote nurse for intervention by an on-site team member.

“This is a game-changer for understaffed and overstressed hospital departments,” said Dr. Diego Reino, MD, FACS, President and CEO of Intercept Telehealth. “By offering virtual rounding, remote monitoring, patient education and more, our virtual nursing solution complements your existing nursing team, letting them work at the top of their license and see more patients than ever before. All without losing the compassion and the expertise that they pride themselves on.”

The virtual nursing solution can be utilized by surgical and progressive care units, emergency departments, ICUs and more. Benefits include:

  • Virtual rounding
  • 24/7 care surveillance and remote monitoring
  • Nursing consultation
  • Virtual visits with family
  • Patient education, particularly in regard to post-operative care, medication management and discharge care planning
  • Patient flow management

In addition, virtual nursing can be combined with Intercept Telehealth’s full suite of telehealth services to supercharge a hospital’s ability to provide for their patient base. With tele-critical care, tele-neurology, tele-stroke and tele-sepsis available, hospitals can manage labor challenges and supplement their on-site teams like never before, reducing burnout and improving satisfaction among both patients and providers.

“Too many hospitals right now are dealing with patients waiting in beds long past the point where they should have moved on to another department or been discharged entirely,” said Dr. Lisa-Mae Williams, PhD, RN, Chief Nursing Officer at Intercept Telehealth. “Remote nursing can ensure those patients are seen and cared for more quickly, freeing that bed up for the next patient.

“With turnover among nursing staff at a breaking point, this also helps you keep those more experienced nurses on your team. They don’t have to feel like everything is all on their shoulders. We can take on some of that administrative burden with our virtual nursing solution, letting your team focus on care provision and the patient experience.”

Departments and hospitals interested in learning more about virtual nursing or other Intercept solutions can visit InterceptTelehealth.com to learn more.

About Intercept Telehealth

Intercept Telehealth is a transformative tele-critical care provider, founded by physicians and led by board-certified intensivists. Combining state-of-the-art technology and data analytics with decades of experience in intensive care, surgery, nursing and more, Intercept drives positive clinical and financial outcomes for hospitals and departments of all sizes.

Intercept is committed to working alongside your onsite teams to expand your services and help you save more lives, faster. A partnership with Intercept Telehealth improves the quality of life of your patients – and your bedside teams. We’re trusted by hospital partners, intensivists and critical care nurses across the country as a proactive tele-critical care provider that consistently delivers evidence-based, life-saving support. Learn more at InterceptTelehealth.com.